Community Activity

Keeping a deceased person's number

Hi,My Dad passed away 4 months ago. I cancelled his monthly SIM contract shortly after.I was wondering what the policy is on if, or when, the phone number gets recycled and reissued to another customerIs there a way to hold this number from being rec...

My EE ESIM has no service when I’m abroad

last year I had no problem when traveling this year I’ve been Marrakesh and now I’m currently in Turkey and my eSIM has no service.  I’ve turned my phone on and off multiple times and it still has no service

PAY AS YOU GO problem

HelloI have been using PAY AS YOU GO SIM card EE since last year. I loaded it 5 months ago and yesterday. I have been in Bulgaria since September. I have used the number several times, just for messages. Now I can't do anything, neither calls nor mes...

leaving EE

Can anyone help me with this I have 2 sim only contracts with EE and I want to leave can anyone tell me the correct process to leaving who I need to notify, how much notice I need to give, and how I go about transferring my number to another provider...

Returning BT/EE equipment

I have sent back to Bt / EE , but they keep asking for it back , I have called them twice ( takes over 40 minutes to one hour) . I have a picture of thier posting and our certificate of posting sent in our main post office. If I get get sent a bill f...

Markdija by Investigator
  • 1276 Views
  • 17 replies
  • 4 Helpful

Perks account

Hi,I have tried to log in to my perks account, nhs email,  but my account has been deactivated. I have just purchased a phone in the shop based on the 20% discount and I apparently need the code from the perks. I will be returning the phone if I cann...

VW06 by Visitor
  • 10 Views
  • 0 replies
  • 0 Helpful

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