Skip to main content
Forum FAQ's

Welcome to the EE Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1901630members
1158034posts

Featured Posts

Community Activity

Sign In to Post

Roaming

I can't add on plan with data on abroad 

djbeat69 by • Investigator
  • 60 Views
  • 5 replies
  • 1 Helpful

Resolved! Roaming abroad need basic help

I am a 77 year old and am really confused with what to do with regards to roaming.Going to Greece in the 28th of May returning on the 11th June. My monthly mobile phone plan ends each month on the 26th of the month two days before I go to Greece.I un...

Roanblue by • Investigator
  • 168 Views
  • 6 replies
  • 4 Helpful

Using Roaming Pass on a cruise.

I am going on a Caribbean Cruise for 9 days, stopping in multiple ports. i have 4 days in Florida before i board the ship. I have purchased the onboard wifi so will not require my data for the ship, but am i able to use the recurring roaming data pac...

Home Broadband cancellation scam

Be aware, the contract monthly fees for home broadband seems relatively low I was paying £23. But if you move house, to an area where EE do not operate then they sting you with a massive cancellation fee!!! £165 for me!Any respected company would cha...

Add on for roaming in Singapore and HK

Hello I called in advance of my trip to Singapore and Hong Kong - EE assured me they would add a £10 daily add on to allow me to use the service seamlessly on arrival. As has happened before on arrival nothing happens ! I’ve checked all my setting fo...

JACS65 by • Explorer
  • 30 Views
  • 3 replies
  • 2 Helpful

top up

why is it so bloody difficult to just top up my phone?

ajmm18 by • Visitor
  • 15 Views
  • 1 replies
  • 1 Helpful

Missing wifi !

Hello I transferred all my details to you recently and was told I would be without WiFi for 10days but not to worry you would send me something temporary to get me through its been 4days and I haven't received anything yet ? Please help 

Tina-88 by • Visitor
  • 22 Views
  • 1 replies
  • 0 Helpful

Update my sim from BT to EE offer

Hi there,I have basic EE mobile sim through a upgrade from BT to EE broadband, I was offered basic 1 month rolling , but I would like to go for the essential  but the website giving me error that I can’t have a new one.who do I contact for this? 

Sim Card

I went travelling and got eSIM cards, now I’m back in UK and my SIM card is not working . How do I fix.? 

Misrepresentation by EE

My current scenario: I have an iPhone on a pay monthly contract £46/m and a sim only for my son. He is using my old phone now £46/mSo I am paying around £100/month for both. Jan 2023 I began my sons sim-only, it began around £18/m after 6 months it d...

R1chardee by • Investigator
  • 56 Views
  • 8 replies
  • 0 Helpful
Load more

Latest from our Blog

Have your say - avoiding the queues

We'd all prefer to beat the queues and busy spells. But we're looking at how we can improve the experience when we are busy and there's a bit of a call queue.  

0 Comments

EE TV is here

EE today launched its new TV service, EE TV, available with EE Broadband. EE TV means amazing entertainment and sport, with Sky channels from NOW, Netflix, TNT Sports and more – through flexible packa...

204 Comments

Welcome to new EE

New EE does more New EE is here and we’re so much more than just mobile. We’re for everyone, regardless of network, with new tech, new services and heaps of inspiration for every aspect of your life. ...

52 Comments

Introducing Pixel 8 and Pixel 8 Pro

Introducing Pixel 8 and Pixel 8 Pro - Super powered Google phones, super powerful network Engineered by Google, they're fast and secure with the most advanced Pixel Cameras yet. Google AI powers amazi...

75 Comments
More