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EE TV Box has randomly disconnected. The Broadband is still on.
HelloThe TV box has decided to stop working. All I can see at the moment is Connecting to your Router and occasionally, a screen telling me it can't.It was working literally 90 minutes ago. Any ideas what might be happening. I've done the various Pow...
New to full fibre
I had the full fibre hardware installed today but it is connected to my original BT hub ( I wasn’t sent a new EE router) , should it be working because at present, it isn’t! ( the hub is constantly flashing purple) . The engineer said wait 4 hrs, I’m...
EE GameCard incorrect PIN still not resolved
Hi,Despite the 2 previous posts about this being marked as resolved it still hasn’t been. I’ve emailed waivpay as instructed but other than a generic email saying they’re looking into this, I’ve received nothing else in over a week.I purchased the pr...
Can I use TP Link Deco Mesh with Smart Hub Plus (SH30A)
Hi all. First post here.Switching over from Plusnet BB to EE Fibre 67 Essentials this Friday and want to get everything prepped my end as I work from home and cannot afford too much disruption / drop out switching over.Current set up is TP-Link Arche...
Digital Home Phone when not using the Smart Hub Plus
I have just taken out a EE Broadband package with a Digital Home Phone service, however I do not want to use the Smart Hub Plus. I have a third party Router/Firewall which directly connects (via PPPoE) to the Openreach Fiber to Ethernet box.The supp...
SIM Order
so i need to wait a week or so to get a sim? can i cancel better off getting one from the shop..
Apple Activiation Lock
Hello!One of our work mobiles has been locked out and we need to unlock it with apple, however apple are requesting proof of purchase for it.The phone is on a 24 month contract and they won't accept proof of contract. Any ideas on what I can provide ...
Resolved! EE Gamecard wrong PIN
I received a text this morning with a Gamecard voucher number and PIN code. It says that the PIN code is wrong... i could try 9999 different combinations until i get it right, but is there an easier way? I have emailed the 3rd party company, but no r...
EE not understanding consumer law
Has anyone else had an issue with EE not understanding the UK Law on the sale of goods and being fit for purpose. This includes any inherent faults that require a replacement of product. I have been speaking to an adviser who kept promising to get a...
Old number ported across, but iPhone has retained new sim number
I’m having a similar problem, a few months back had a temporary SIM whilst my old number was being ported from BT to EE. Most of the time it’s fine but some of my contacts say the temporary SIM number shows up when I text them. I did read the other p...
