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Community Activity
Nowhere to enter student discount code for Broadband Deals
Hi there,I'm trying to use the student discount offer on Student Beans to save 20% on the price of 900mbps broadband package, however when I go through the EE deal there is nowhere to add in the discount code from Student Beans.I can't find this anyw...
Gifting data from plan when you have paid for access when abroad
Hi,I have an unlimited data plan which i use to gift to family members who are on the same account. If I pay the £25 for a week to access my plan data when I go abroad (Thailand), can i share my data in the same way, with family members using the da...
Occasional late payments
I appreciate the fact that you send me a text to remind me that my bill is due. However, I take quite a lot of antidepressants and anti anxiety medication, so even though you send me a message I forget very quickly that you've sent that message. In f...
Order tracking
I am trying to track an order but every time I click on "Track Order" I get the message:Some internal error occurredE00001: Service Error. User Reference is REF20250318-1739248292976 Has anyone else experienced this? Is there a solution?Thanks
EE Blocking Website on 4G
Hi there,Our website - www.stagweb.co.uk - won't load on EE mobile data for some people. We believe that content lock is restricting our site, but it's not affecting any of our competitors in our niche. Is it possible to get it reviewed and allowed f...
HR contact
I’m an ex employee and need to get in touch with HR - is there a number or email available?
No service in Singapore and New Zealand
Earlier this year, between 22nd January and 26th February I travelled to Singapore and New Zealand and did not receive a text inviting me to subscribe to a roaming package. I had visited an EE shop before travelling to ensure that my phone would work...
Resolved! Now tv on eetv
Hi all, My services went live this morning, I have had no issue logging into netflix, however cannot log into discovery tv or now tv plus none of the channels on channel guide work, I have full fibre 74 essentials with now entertainment bundle Inc. D...
How to purchase add on for device with no browser?
I have a data only sim which I have installed in a bike computer. I have come to buy an add on for some more data for the first time. I have gone on the internet and topped up my account with £5 (via my non EE phone). When I come to try and purchase ...
Resolved! VAT invoice
Hi, I need to get my VAT receipts (July to September 2024) because that is for my company to claim back. The company paid the bills. Looking forward to hearing from you. Katie
