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Re: iPhone not Sending SMS Texts

Kyle_16
Visitor

I’ve got the same problem could you help me out I’m on 6s plus and iOS 12.4

3 REPLIES 3
Leanne_T
EE Community Support Team

Good Morning @Kyle_16

 

Welcome to the community.

 

Can you try the below steps and let me know how you get on?

 

Go to Settings >General > Profile and delete any profiles that are showing.

 

Then can you go to Settings > General > Reset > Reset Network Settings.

 

This will remove all saved WiFi passwords.

 

Leanne 🙂

Cannot send txts for last 24 hours , I have reset network settings many times can make calls and have mobile internet and can receive txts but when I send a txt it will not go through to any number this has never happened before and online seems to be common problem with ee sims and iPhones specially and all fix’s that work seem to be new sim to sort 

Leanne_T
EE Community Support Team

Hi @B86

 

Thanks for posting 🙂

 

Are the messages iMessage, text messages or both that won't send? 

 

Can you text BALANCE to 150, does the message send? 

 

Thanks 🙂

 

Leanne.