28-01-2019 08:57 AM
Here we'll let you know any charges for sending Emoji/Emoticons/Bitmoji from your device on EE.
Most smartphones now allow you to bring your messages to life in fun animated ways that recreate your movements and expressions:
If you have an older phone, have downloaded a new keyboard app, or if the settings on your phone are set up in a certain way, your phone may convert a text message with an Emoji into a picture message, which may be chargeable. Bitmojis will be chargeable when sent via MMS.
This isn't something that EE or any network controls, as it's down to how your device works, but it's straightforward for you to change this.
If you would like to turn off the ability to send and receive picture messages, see our Text messages converted to picture messages Help page for the steps you need.
No you won't be charged for receiving any pictures to your device.
If you have any further questions, please tap "Reply" below.
28-01-2019 09:08 AM
Good morning @Katie_B,
There are of course, other ways to avoid charges! Like using google's photo's 'app' which I use quite a lot now or email! 😊
28-01-2019 09:11 AM
Absolutely, thank you for posting useful alternatives @Profile closed 🙂