28-01-2019 08:57 AM
Here we'll let you know any charges for sending Emoji/Emoticons/Bitmoji from your device on EE.
Most smartphones now allow you to bring your messages to life in fun animated ways that recreate your movements and expressions:
If you have an older phone, have downloaded a new keyboard app, or if the settings on your phone are set up in a certain way, your phone may convert a text message with an Emoji into a picture message, which may be chargeable. Bitmojis will be chargeable when sent via MMS.
This isn't something that EE or any network controls, as it's down to how your device works, but it's straightforward for you to change this.
If you would like to turn off the ability to send and receive picture messages, see our Text messages converted to picture messages Help page for the steps you need.
No you won't be charged for receiving any pictures to your device.
If you have any further questions, please tap "Reply" below.
28-01-2019 09:08 AM
Good morning @Katie_B,
There are of course, other ways to avoid charges! Like using google's photo's 'app' which I use quite a lot now or email! 😊
28-01-2019 09:11 AM
Absolutely, thank you for posting useful alternatives @Profile closed 🙂
19-06-2019 09:42 PM
Soon you will not get charged for sending Emoji/Emoticon/Bitmoji on EE because GOOGLE have shown EE the finger and ( I LOVE IT!! ) we will be able to send photos, documents, emojis etc etc for free using Google's Messaging app. EE have been greedy, ignoring new technology that only Vodafone in the UK have been open to. EE have unfairly allowed these nice, free elements in iMessenger for apple phones, but not for Android phones! So thank goodness Google has put an end to that, and by the end of this month All android users in the UK and France will be able to send RCS messages for free. No thanks to EE.
03-01-2020 03:46 PM
Hi, I wonder where you could confirm if this went ahead please? I have just changed my contract to SIM only deal with EE and when I asked about sending emojis (😀😛😁 - these!) in a text message I was told the message will convert to a picture message and i would be charged 60p a message.
I explained that I've been sending emojis in messages and haven't been charged in the past and was told "you were lucky, they have missed these off your bill!"
I am confused now,!!!
04-01-2020 08:37 AM
27-02-2020 01:31 PM
I have been charges over the last 3 months for receiving emoji's that people have sent me in reply to a text message, usually a thumbs up. It clearly states on your website that you will not be charged for receiving pictures so why have I been charged?
27-02-2020 03:39 PM
Hi there @Buffy-.
Welcome to the EE Community.
You should not recieve charges for incoming texts containing Emojis.
Are you aware if your response has exceeded the charcter amount? this can result in charges?