Why can't I watch pornography

Petru1
Visitor
 
1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Petru1 

 

Open your myEE app, then Settings - Content lock - change it to off. Then restart the device.

 

It should work now.

 

Thanks

 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Petru1 

 

Open your myEE app, then Settings - Content lock - change it to off. Then restart the device.

 

It should work now.

 

Thanks

 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Chris_B
EE Community Star
EE Community Star

@Petru1   if you don’t have access to the option as stated by @Northerner you will need to call customer services and pay a refundable token via a credit or debit card or go to an EE store with ID

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.