Why can't I watch pornography

Petru1 · ‎31-08-2019

Northerner · ‎31-08-2019

Open your myEE app, then Settings - Content lock - change it to off. Then restart the device.

It should work now.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

View solution in original post

Northerner · ‎31-08-2019

Hi @Petru1

Open your myEE app, then Settings - Content lock - change it to off. Then restart the device.

It should work now.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Chris_B · ‎31-08-2019

@Petru1 if you don’t have access to the option as stated by @Northerner you will need to call customer services and pay a refundable token via a credit or debit card or go to an EE store with ID