multi room

Cowbs1964
Explorer

Hi
can i use 2 ee  tv pro boxes in the same house and 1 ee  mini box as well
steve

1 SOLUTION

Accepted Solutions
zulu17
Prodigious Contributor
Prodigious Contributor

The standard prices

 https://ee.co.uk/content/dam/help/terms-and-conditions/price-plans/home/ee-monthly-home-price-guide-...

are £10  one extra box and £20 two extra boxes per month.

most new EE TV customers do not pay standard prices but sign up to an Offer.

When first launched that was upto two extra mini boxes free , since then the offer has changed to one extra box free and the second chargeable. So you have to consider whatever the current offer EE has at the time of your order.

Note that there are also standard activation and delivery charges, Again you may or may not get these waived or discounted as part of the offer. 

 

 

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15 REPLIES 15
DarrenDev
Ace Contributor
Ace Contributor

Officially, no.  EE will not supply more than 1 TV Box Pro on a single account.  If you obtained one from elsewhere (note: they're not sold separately, so any you find for sale could be classed as stolen), then it would work but wouldn't be supported.

So if I bought one of eBay it would work as a second box but could I use a mini box as well if I bought one 

 

You can request up to 2 TV Box Minis for free in addition to the TV Box Pro - allowing up to 3 boxes to be used on the same account.  If you then used a second TV Box Pro instead of one of the supplied TV Box Minis then it would work - as long as you don't use more than 3 boxes in total.  If you do try to use a 4th box, it'll force the subscription to be pulled back and forth between boxes each time you use them.

We have 2 pro boxes and a mini box all supplied by ee however it states that there are too many boxes connected to the broadband! How can this be? 

Chris_B
EE Community Star
EE Community Star

@Gibbs48   Have you ever factory reset one of them boxes?   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

No these both brand new boxes sent from ee. If we try watching at the same time it states too many boxes connected to the broadband. 

Can you have more than 1 mini box

@Yvonnebrownell  You can have 2 from EE. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

@Yvonnebrownell @Chris_B 

But things have changed since @DarrenDev‘s March posting, and a third box is now a subscription offering, no longer free, as that offer has expired.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*