cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Update apps

KJMcElroy42
Investigator
Investigator

On my EE TV settings, into software information and then Update apps, keep getting a message only recently saying We can’t update your Apps please try again later or visit bt.com/tverrors for help, but it does not give me any help whatsoever as it ask for a error code and there ain’t one and it’s been like this for a few weeks now, can someone tell me what too do please. 

kjmcelroy
13 REPLIES 13

Ok thanks, I will try to do that.

I can’t find any reference to updating apps in my tv’s settings, I suspect that I may be prompted to update apps individually as I try to use them!

Ted1959
Investigator
Investigator

As I thought, I’m being prompted by individual apps to update through my tv rather than BT/EE box.

Ok thanks for letting me know 👍

kjmcelroy

@Ted1959 

What’s the make and model of your TV?

There’s usually an AppStore option in which you can update your apps, but while both my 3 Samsung and 4 LG TVs have this, there are three different ways to do this across the 7 TVs.

If you can give make and model, I can probably look up the exact steps to take on your particular TV.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*