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Tnt Sports 2 showing up on now tv app guide

johnbhoy1979
Established Contributor
Established Contributor

Hi

I see this morning when i open the now tv app they have implemented tnt sports into the guide for the commonwealth games 

Surely this should be standard for full works customers seeing as they can do it with one channel surely they can do it with all?

Would be much better than switching between apps to watch sports.

 

Is there any appetite to do this in the future seeing as they obviously can do it if needed.


 

1 ACCEPTED SOLUTION

Accepted Solutions
DarrenDev
EE Product Expert

Some TNT Sports content is opened up to all HBO Max customers, regardless of subscription - i.e. even if they don't have a TNT Sports subscription.  When this happens, it's also made available in the Now TV app for those with the Entertainment with HBO Max subscription (this saves all Now TV subscribers needing to contact the Now TV helpdesk to activate an HBO Max account).

The Now TV app doesn't have a view of HBO Max subscription levels, so it couldn't routinely open it up for TNT Sports as it has no way to check the entitlement.

"Full works" is an EE TV subscription level, which incorporates content from different providers - each provider only knows the subscription for their content, so wouldn't know about the "Full Works" status from EE.

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1 REPLY 1
DarrenDev
EE Product Expert

Some TNT Sports content is opened up to all HBO Max customers, regardless of subscription - i.e. even if they don't have a TNT Sports subscription.  When this happens, it's also made available in the Now TV app for those with the Entertainment with HBO Max subscription (this saves all Now TV subscribers needing to contact the Now TV helpdesk to activate an HBO Max account).

The Now TV app doesn't have a view of HBO Max subscription levels, so it couldn't routinely open it up for TNT Sports as it has no way to check the entitlement.

"Full works" is an EE TV subscription level, which incorporates content from different providers - each provider only knows the subscription for their content, so wouldn't know about the "Full Works" status from EE.