TV start up

[Ibartdeco51]

Hi

When I press the EE start up button on my remote the blue lite flickers on the box for around 2mins before the tv comes on, what do I need to do to rectify the problem?

Les

[Peter_W]

Hey there @Ibartdeco51 😊

When you're pressing the button on your remote, is your TV set already on and just displaying no signal until the 2 minutes have passed?
Also does this happen every time you boot it up, or is it intermittent?
Peter

[Ibartdeco51]

Hi Peter
Thanks for replying.
The tv is always on standby, sometimes displays no signal, after 2mins I’m up and going.
What also happens is when I need to turn off the tv I need to hold down the EE button for around 3-5 seconds or the tv comes back on.
I’ve changed the batteries in the remote, maybe it’s a faulty remote or box.
I’ve only been with EE since Jan at first everything was fine, could it be the Russians.
Leslie

Sent from my iPad

[Peter_W]

@Ibartdeco51 I'm not so sure about that last one 😉

There's definitely a chance with the others though - in general if you've paired your EE TV remote to work with your TV set as well as the EE TV box, a quick press will just power off / on the box, whilst a long press will do this for both.

If you haven't already, I'd try doing a reset on your box; if you go for the 'light' option listed on our help page here, it won't affect your recordings too.

Peter