Remote buttons stopped working

[JLC12]

The remote buttons on have suddenly stopped working..we are now stuck on one channel. Batteries etc checked. Any advice please? Thks.

[Peter_W]

Hi @JLC12 😊

Welcome to the EE Community!

If you haven't already, can you please try resetting the connection between your remote and box by holding the Home and 7 buttons at the same time?

You can find more details on this here:

Pairing your EE TV remote with your EE TV Box | TV Help | EE

Peter