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Parental controls blocks apps

dave90210
Explorer

‎13-10-2024 10:28 PM

Hi,

I have to enter pin every time I go to any app, eg. Netflix even though Netflix already has parental controls. It’s really annoying as every time kids turn on tv they need a pin to just get into the app at all.

i want parental controls on EETV but I don’t want to have to enter it every time they use the Netflix app. How do you turn it off for apps without disabling it for ALL EETV programming?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎14-10-2024 08:26 AM

@dave90210  You shove able to create a login profile for your kids on the Netflix app when you open it  You set this up for age related content.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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DarrenDev
Ace Contributor
Ace Contributor

‎14-10-2024 10:49 AM

Apps that don't integrate with the device-wide parental control settings are forced to request a PIN when launching (when enabled) - this is because the device cannot verify that the setting is enabled in the app itself.

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