Old BT box Has a fault it keeps turning off and has to be restarted every time

vdr · ‎01-03-2025

Midnight_Voice · ‎01-03-2025

@vdr

If this is a YouView box, try Settings/Factory Reset

You will lose any recordings, but may restore the box’s functionality.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

View solution in original post

vdr · ‎01-03-2025

XRaySpeX · ‎01-03-2025

What is this BT box? Is it your old phone socket?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Midnight_Voice · ‎01-03-2025

@vdr

If this is a YouView box, try Settings/Factory Reset

You will lose any recordings, but may restore the box’s functionality.

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*