31-08-2024 08:13 PM
Despite renewing our contract, we cannot watch anything on Discovery Plus ... your EE website states we are entitled to Discovery + Premium with Big Sports package.
Despite registering it won't let me watch anything without upgrading???
Please advise ASAP.
Kind regards, Mrs Rushworth
31-08-2024 09:34 PM - edited 31-08-2024 09:34 PM
@Skrushworth Can you please provide a link to this. And what did you renew ?
01-09-2024 10:51 AM
If you moved from BT Broadband to EE Broadband as part of your renewal then you may be required to reactivate your discovery+ account. Log into https://ee.co.uk/login and you should see an option to activate it again.
When you follow the process, it'll take you to the discovery+ web site. Be sure to use the "sign in" button at the top right corner of the screen to pair your updated subscription with your existing login.
01-09-2024 11:00 AM
With the BIg Sport TV pack you would have discovery+ premium included. That is the discovery + app pack that enables you to stream/catchup TNT sport.
Did you have a TV package before you renewed ?