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Discovery + for EE Big Sport

Skrushworth
Visitor

Despite renewing our contract, we cannot watch anything on Discovery Plus ... your EE website states we are entitled to Discovery + Premium with Big Sports package.

Despite registering it won't let me watch anything without upgrading???

Please advise ASAP.

Kind regards, Mrs Rushworth 

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Skrushworth  Can you please provide a link to this.      And what did you renew ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
DarrenDev
Ace Contributor
Ace Contributor

If you moved from BT Broadband to EE Broadband as part of your renewal then you may be required to reactivate your discovery+ account. Log into https://ee.co.uk/login and you should see an option to activate it again. 

When you follow the process, it'll take you to the discovery+ web site. Be sure to use the "sign in" button at the top right corner of the screen to pair your updated subscription with your existing login.

zulu17
Prodigious Contributor
Prodigious Contributor

With the BIg Sport TV pack you would have discovery+ premium included.  That is the discovery + app pack that enables you to stream/catchup TNT sport.

Did you have a TV package  before you renewed  ?