Delayed order

[MrDisgruntled]

I’ve been trying for about a month now to get TV added to my package but the box is always ‘delayed’. Doesn’t matter how many people I speak to on the phone, the situation doesn’t change.

I’ve raised a complaint as well but that’s not going anywhere either.

Anyone know who to contact or how to get this moving?

[DarrenDev]

Unfortunately the complaint was closed when they thought the box had been sent out - they didn't check to confirm it actually worked (which it didn't).

I'm afraid your best option is to call again.