20-06-2024 02:40 PM
why doesn't my new TV box remote have a stop button and how do I stop a programme I am watching without one
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09-08-2025 12:38 PM - edited 09-08-2025 12:39 PM
Well the the sagemcom RTIW387 is the Box Pro model that was first provided by BT and more recently by EE. Only the casing and logos on the remote controls differ. The firmware and software builds are the same , the functionality is determined by the broadband line it is connected to and the subscriptions held. Neither BT or EE have sold or transferred ownership of subscription loaned Box Pro models .
09-08-2025 02:52 PM - edited 09-08-2025 02:54 PM
So, say my aerial reception gets patchy watching Coronation Street etc. as it sometimes does, can I quickly flick over to the WiFi channels instead? without missing much Roy action? The squarer box has an aerial input at the back so Google not true?
09-08-2025 05:24 PM
No, that's not going to be possible, it is an "either or choice" during setup and requires a full Factory Reset to change the selection (about 5 minutes to setup and then tune the channels).
You could just watch the program on ITVX.
PhilipJ
09-08-2025 09:28 PM
Gotcha, so it seems there's no real difference between the boxes.