Request for new number

[TuttoCuore]

Hi everyone, 

Is it possible to request a new number with Customer service team?

Many thanks in advance 

[Chris_B]

@TuttoCuore  Yes it’s possible but you might be charged for it.  If I remember it’s £35 but it depends on why you want to change it.  

[TuttoCuore]

Many thanks for your response Chris. 

Mainly harassing calls at different times even though I've blocked the numbers on numerous apps, like WhatsApp, Messenger, I'm still getting messages that this & the other are attempting to reach me.

[Leanne_T]

Hi @TuttoCuore

Thanks for coming here 🙂

If you give us a call on 150 our mobile care team will be happy to help you get this changed. 

Thanks. 

Leanne.

[Grahammdonald1]

Can I keep the same plan

[Jon_K]

Hi @Grahammdonald1.

Yes, you can keep the same plan when you change your number.

You'd be keeping the same account and the price would stay the same.

Jon