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Itemised Usage

Westie89
Visitor

Hi. Why can’t I see itemised calls / texts in the new app?

1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @Westie89 ,

Welcome to the community,

If you scroll down, click view full usage or click at the top where it says Mobile plan, otherwise further up click on the icon at the top and you can then go to accounts, you will have to log in and you should see it there, that is if you have paid for itemised calls and text.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.