Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Upgrade call

Mrswift
Visitor

‎26-01-2023 05:17 PM

01754 491857 0141 673 8731 these two numbers called me today about upgrading me old phone and said my bill can be reduced I followed through with questions now looking back on it I’m worried I may be scammed little help appreciated 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎26-01-2023 05:23 PM - edited ‎26-01-2023 05:26 PM

@Mrswift : All that can be said is that they are not from 1 of EE's Direct partners. Both give an unknown continuous tone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
pinky110
Explorer

‎27-01-2023 01:37 PM

i think the same thing has happened to me i received a call about an upgrade to an iphone 14 pro max for £50 a month and the phone sent out was a 14 plus with the bill being £74. have been trying to cancel for days. weird.

Leanne_T
EE Community Support Team
In response to pinky110

‎27-01-2023 02:59 PM

Hi @pinky110

Thanks for coming here. 

Have you called our mobile care team in 150? 

If so, have they set up a return for you?

Leanne. 

0 Helpful