Take bar off

Emmarogers · ‎15-06-2023

Can u take all bar off my phone plz

Chris_B · ‎15-06-2023

@Emmarogers if you require content lock to be removed you need to call customer service and request this you also need a credit card to pay a refundable token or you can go to an EE store to request this you will need to have in date photo ID with you.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎15-06-2023

@Emmarogers if you require content lock to be removed you need to call customer service and request this you also need a credit card to pay a refundable token or you can go to an EE store to request this you will need to have in date photo ID with you.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Leanne_T · ‎15-06-2023

Hi @Emmarogers

Thanks for coming here.

Is this the over 18 restriction or a bar stopping you from using calls, texts and data?

Leanne 🙂

Leannewebster · ‎28-06-2023

I have just paid just £410 off my bill but it still won't activate my account

Christopher_G · ‎28-06-2023

Hi @Leannewebster

Welcome to the community.

If that was the full outstanding balance, the restrictions should be lifted within 24 hours of us receiving the payment.

Chris