Hi, I had a call from a foreign lady, supposedly working for BT, to
say it has been identified that my router had multiple IP addresses linked to it. She wanted remote access to run diagnostics and resolve the issue. I have been having a lot of problems with my Wi-Fi dropping out for short periods, so could have been legit. However, I politely declined to give my details and have since used the help function with EE to
have my line and router checked/refreshed. I assume this was a scam.
