Possible scam?

[DylanPs]

I received a phone call yesterday from 020 3994 8879 offering to give me a 33% discount on the remainder of my mobile contract with EE. Following the call I also received a confirmation e-mail.

Today the same person called me again, this time wanting to remotely update my EE App, and expecting me to click on a link and enter a passcode in order to change my password.

This all seems highly suspicious to me. Anybody else had a similar experience?

[Profile closed]

Hello @DylanPs 

What's this Scam about?

[Leanne_T · Accepted solution]

Hi there @DylanPs 

Thanks for coming here and letting us know about this call.

Did you provide the caller any personal information?

The the number is not listed on our What Numbers Will EE Partners Call From? page, please report this call to us Report a scam call | BT Help

Our Prevent spam | Online Security Help, Help page has more details. 

Leanne. 

[XRaySpeX]

Report spam calls to your network provider by texting CALL followed by the calling no. to 7726 (S.P.A.M. on your keypad).