cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is this a genuine text from EE?

Paulkoumi
Visitor

O

Screenshot_20210514-163040_Messages.jpg

 

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @Paulkoumi

 

Thanks for coming to the community.

 

EE will never ask you for your PIN or password by text or email, if you're not 100 % sure it's genuine, please send it to phishing@ee.co.uk for email or 7726 for texts. 

 

If you clicked the link and entered any details, please get in touch with your bank and also change all passwords that use the same email and password combinations.

 

You can find some useful tips on staying safe online in Spam and phishing - How to stay safe and report it.

 

Thanks 🙂

 

Leanne.

XRaySpeX
EE Community Star
EE Community Star

It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

That domain, faked to look like EE, was only created today in Iceland. Browsers are already warning it's dangerous.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)