upgrade

Mitch0383
Visitor

Hi 

I upgraded yesterday sim only contract and I am currently waiting for a new sim in the post. Today my current sim has stopped working I don't have any signal and can't make calls. can you advise

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Mitch0383 

Welcome to the community.

It sounds like the SIM is on its way through the postal service. If you can pop into an EE shop, they'll be able to give you a replacement SIM there and then to try and get you back up and running quicker.

Chris

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1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Mitch0383 

Welcome to the community.

It sounds like the SIM is on its way through the postal service. If you can pop into an EE shop, they'll be able to give you a replacement SIM there and then to try and get you back up and running quicker.

Chris