My daughter is currently travelling in Vietnam and has broken her Iphone - it is dead.
She has now bought a new phone (iPhone 18 Pro) and has transferred her travel eSim and I sorted out a replacement ee eSim which she had the QR code for and has added to the phone.
Only now she is not receiving any text messages - she is trying to set up apps on her phone and they require a text code to be sent but she is not receiving them .. can anyone offer any advice?
Her message to me was: My ee sim won't connect, I have no service showing in the left corner.
