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Transfering number over

danutabart
Visitor

‎29-01-2024 11:25 AM

I am trying to move my number over to EE but I am getting this error message for the EE number I want to get rid of:

 

 

Please make sure you enter the right phone number. It must be a UK phone number and start with 07.

 

Can someone please help, why can't I move over my old number?

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎29-01-2024 02:20 PM

Hello @danutabart. 

Are you seeing this error when trying to fill out the number port form?

Katie