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Community Activity
Problems with pay as you go sim
I just purchased a £5 package online but I can’t text or call anyone still. What should I do? I have a pay as you go sim. Thanks
Account
Why does my account say still setting up after a year of being with these I can’t even talk to them through the app or can’t add WiFi 7
Notifications
I keep getting ee voicemail notifications. They come in rapid succession. There are no voicemails. I have tried some things. Nothing works so far. Any help would be appreciated
Resolved! Deactivate voicemail on landline
Does anyone know how I deactivate the voicemail on my landline please
Online chat
Hi all I am trying to contact ee thought there online chat. I can’t contact them through the phone .any ideas ?thanks
Cannot access Bill & Payment information
I login to the web site but cannot access Bill & Payment information and also Plan & Subscription
Free watch with pixel 9
Hi does anyone have the link for the free Fitbit watch that come with the Google pixel 9a, I'm due to order it tomorrow as had to wait 28 days but can't find the link for it now
Upgrade from Legacy FTTC to New EE Full Fibre
I recently upgraded my legacy EE Fibre Plus plan (FTTC 80 Meg) to New EE Full Fibre 150 (FTTP 150 Meg), but could just as well have been any Full Fibre up to at least 1 Gig. It all went smoothly as to be hoped & expected. In early Dec. 2024 I ordered...
Payment not processed but £ taken?
Hi, I paid my bill via Apple Pay, the screen on EE said payment not processed. However the money has been taken from my bank?will this be refunded to me? I am not happy to pay my bill twice and wait for it to be returned.
Full works,Is this correct?
I moved from BT to EE last October. I did so because their broadband checker showed 1.6gbps at my address. Couldn’t though as I wanted to keep the TV package. Been checking the upgrade page for a while. Always been Gigabit essentials and Gigabit all ...
