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Received my new sim with my PIN and PUK but my phone is still not working

A5htd
Visitor

‎03-09-2022 05:15 PM - last edited on ‎03-09-2022 05:31 PM by EE Community Moderator

Hiya, I have received my new sim with my PIN and PUK but my phone is still not working and appearing with no service etc, please could someone help me? 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎03-09-2022 05:30 PM

Hi @A5htd 

Is your phone unlocked/SIM free? 

Where did you buy your phone and who was your last carrier? 

Thanks 



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