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Re: Number porting

Mikey675
Visitor

‎16-01-2024 09:08 PM

Did you ever get a resolution to this port-in issue? I’ve waited 8 days so far. I can see from my previous provider that my number has been ported out but that’s all I know. EE have been less than helpful. 

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎17-01-2024 07:50 AM

Hi @Mikey675 

Have you been speaking with our technical support team? Have they told you what they're doing to get it sorted?
Chris

Sb7797
Valued Contributor
Valued Contributor

‎17-01-2024 08:24 AM

Hi

My number was successfully ported it took about a week,  the port had slit or something when I spoke to the technical team.  I know they don't include Saturday and Sunday.   My number ported on a Monday and it was the following Monday night Tuesday morning when the port had completed.  Hope this helps.