PAC code validation

[eugenebokhan]

Hello, I'm trying to enter the PAC code from my previous provider to transfer my number to EE, but the system keeps telling me:

"Please make sure you enter the right code. Your PAC will look like
ABC123456. Your STAC will look like 123456ABC."

[Leanne_T]

Hi @eugenebokhan

Thanks for coming here. 

If the online number transfer form is showing an error message, please give us a call on 150 and the team will be happy to help you get this sorted. 

Thanks 🙂

Leanne.