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New PAYG Sim not working

DrBobF
Visitor

‎13-03-2026 01:44 PM

Bought a new sim from a shop popped it into my phone and the mobile number was showing but could not get onto the app - tried to register but no passcodes. Went online and topped up with £5 just in case it never works but still nothing - app says to wait for a code but I never get one

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎13-03-2026 01:59 PM

@DrBobF : You don't need to register with the app or your online EE a/c just to use a PAYG SIM.

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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