18-05-2026 10:07 PM
Solved! See the answer below or view the solution in context.
19-05-2026 08:18 AM
Hi @Gamila,
Welcome to the EE Community
If you are transferring from another Android to your new Samsung, you should be able to move your eSIM during the Android initial setup by placing the two devices next to each other and following the on screen instructions.
You do also have the option of doing it via the EE app as well. Instructions for all available methods are on our eSIM help page
Alex
19-05-2026 08:18 AM
Hi @Gamila,
Welcome to the EE Community
If you are transferring from another Android to your new Samsung, you should be able to move your eSIM during the Android initial setup by placing the two devices next to each other and following the on screen instructions.
You do also have the option of doing it via the EE app as well. Instructions for all available methods are on our eSIM help page
Alex