Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hello

Helen113
Visitor

‎19-09-2022 01:15 PM

Hello, my sim doesn’t work. What i can do? Thank you! 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎19-09-2022 02:29 PM

@Helen113  How long have you had this sim for ?  If it’s new you have to allow up to 24h for it to activate.  Try restarting the device a few times as this can help 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Northerner
EE Community Star
EE Community Star

‎19-09-2022 02:33 PM

Hi @Helen113 

Is it a PAYG SIM? 

Are you in the UK? 

Us your device unlocked?

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.