Advice

Bigmikee1
Visitor

I've recently received a new EE sim. I'm porting my old number. When do I insert the new sim. How will I know when my old number will reactivate on the new EE sim.

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

When you first insert your new EE SIM it will connect with a temporary number. Assuming that's done before approx 4pm on a working weekday, your PAC will be submitted that day and number ported-in the following working day.

If you do this after 4pm on a weekday, your PAC will be submitted the following working day.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Bigmikee1  It takes up to 24 hours to port a number from a different network.  You’ll know it’s ported because you’ll have no signal on the other sim. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

When you first insert your new EE SIM it will connect with a temporary number. Assuming that's done before approx 4pm on a working weekday, your PAC will be submitted that day and number ported-in the following working day.

If you do this after 4pm on a weekday, your PAC will be submitted the following working day.