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Roaming Issues in Las Vegas

Garrylucas
Investigator
Investigator

I had exactly the same issue this summer with exactly the same outcomes even though the same phone with the same SIM and settings worked in the same location the month previously (Vegas)

 

Did you get any kind of resolution?

[Mod Edit - Title added]

1 SOLUTION

Accepted Solutions
Katie_J
EE Community Support Team

Hi @Garrylucas. 

Please come back to the community let us know how you get on when you are next abroad.

Should you experience any issues we will do all we can to help. 

Katie

View solution in original post

4 REPLIES 4
Katie_J
EE Community Support Team

Hi @Garrylucas. 

I'm sorry to hear you experienced this. 

Did you contact our technical care team when you experienced issues abroad?

Could I ask if you try to manually select another network?

Katie

Hi, no, I couldn't make calls

And I'm now back in the UK so it's a little late to try remedial actions

 

I'll be there again in a few weeks so we'll see how I get on unless anyone has any ideas now

Katie_J
EE Community Support Team

Hi @Garrylucas. 

Please come back to the community let us know how you get on when you are next abroad.

Should you experience any issues we will do all we can to help. 

Katie