05-11-2026
06:11 AM
- last edited on
05-11-2026
02:05 PM
by
kh-christelle
I had exactly the same issue this summer with exactly the same outcomes even though the same phone with the same SIM and settings worked in the same location the month previously (Vegas)
Did you get any kind of resolution?
[Mod Edit - Title added]
Solved! See the answer below or view the solution in context.
05-11-2026 01:50 PM
Hi @Garrylucas.
Please come back to the community let us know how you get on when you are next abroad.
Should you experience any issues we will do all we can to help.
Katie
05-11-2026 12:23 PM
Hi @Garrylucas.
I'm sorry to hear you experienced this.
Did you contact our technical care team when you experienced issues abroad?
Could I ask if you try to manually select another network?
Katie
05-11-2026 12:33 PM
05-11-2026 12:59 PM
And I'm now back in the UK so it's a little late to try remedial actions
I'll be there again in a few weeks so we'll see how I get on unless anyone has any ideas now
05-11-2026 01:50 PM
Hi @Garrylucas.
Please come back to the community let us know how you get on when you are next abroad.
Should you experience any issues we will do all we can to help.
Katie