Roaming data

baldi87
Contributor
Contributor

Currently I am abroad , my sim only plan comes with unlimited data. Bought Roam abroad pass and I know that I can use up to 50gb per billing cycle , but how can I track how much data  been used? It will not show on my app. Any ideas? Apart from tracking it on my phone. Which may be not most accurate. 

7 REPLIES 7
bristolian
EE Community Star
EE Community Star

Either use your phone's data counter, or text BALANCE to 150

XRaySpeX
EE Community Star
EE Community Star

You can't! On an unlimited data plan EE will not tell you your usage.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_S
EE Community Support Team

Hi @baldi87 When your phone reaches the allowance, it will stop you from using your data, so you'll not get charged any extra, you'll then have the option to then move to £2.47 per day usage.

XRaySpeX
EE Community Star
EE Community Star

I don't think so, @Chris_S , you will be surcharged for data @ 0.36p/MB.

Even in EU with the £2.47 per day usage there is still the FUP of 50GB. I dunno why you mentioned it; you dunno that the OP is in EU.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_S
EE Community Support Team

@XRaySpeX Good point, I should have asked if @baldi87 is in the EU or not, Just relaying info that I managed to find here here

I am currently in Poland, and have purchased Roam Abroad Pass as it works out cheaper for me than 2.47 daily charge. But still can't track my data usage. 

XRaySpeX
EE Community Star
EE Community Star

As I said, you won't be able to.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP