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Re: Beyond frustrating! Roaming Pass

Belryn
Visitor

My son is traveling to Thailand with his mother this month and I pay for his phone contract and manage the numbers with my EE account how *** can I buy this remotely if the txt is going to his number ?   

This is r***** . Well done EE **** **** .

 

 

[Mod edit: language adjusted for tone. Please keep comments respectful.]

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Belryn 

Welcome to the community.

I understand that this isn't ideal for your situation, but you can only buy a roaming pass once you arrive at your destination.

I recommend taking a look at our get ready to roam page to make sure your son's phone is fully set up for roaming before travelling, and checking out our roaming tool for prices of add-ons.

Chris

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1 REPLY 1
Christopher_G
EE Community Support Team

Hi @Belryn 

Welcome to the community.

I understand that this isn't ideal for your situation, but you can only buy a roaming pass once you arrive at your destination.

I recommend taking a look at our get ready to roam page to make sure your son's phone is fully set up for roaming before travelling, and checking out our roaming tool for prices of add-ons.

Chris