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I'm not abroad!

number9scores
Investigator
Investigator
 
2 REPLIES 2
number9scores
Investigator
Investigator

I received a message earlier saying I was in the isle of man and I may be charged for calls. I was still in Cumbria about 20 miles from home. I got a similar message on 11 June 2024 saying I was in jersey...when was nowhere near the south of England. Why?

bristolian
EE Community Star
EE Community Star

There's a handful of past threads on this board with the same query, north & West Wales and Kent/SE England are other regular spots.

This behaviour can often happen in border locations where there is no coverage from your home network, but a foreign network serves..

For as long as your home network has service, this should not happen. If you lose coverage, your phone will naturally attempt to roam by design. The "welcome to country xyz" texts are partly intended to provide notification this is happening.

When your phone regains EE coverage, it will stop roaming. A manual network selection performed when in EE coverage prevents unintentional roaming, but when searched outside EE coverage should serve to confirm lack of service.