Very Confused

OSHYTOSHY · ‎05-10-2025

Just signed up for a PAYG number online and assumed after they took my payment I’d be able to immediately activate an eSIM on my phone and be given a new number. Nope. Just an email saying I’m get something in 1-2 business days. What will I get? I don’t want a piece of plastic, I want a new number now. What did I do wrong or not understand?

I don’t see a chat facility to talk to an agent either.

bristolian · ‎05-10-2025

EE don't offer eSIM on PAYG

You can purchase a new PAYG SIM from most supermarkets.

View solution in original post

bristolian · ‎05-10-2025

EE don't offer eSIM on PAYG

You can purchase a new PAYG SIM from most supermarkets.

XRaySpeX · ‎05-10-2025

@OSHYTOSHY : You'll get a physical SIM with a new no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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OSHYTOSHY · ‎05-10-2025

I didn't want a physical SIM, I wanted an eSIM. Thanks for the info.

OSHYTOSHY · ‎05-10-2025

Okay, thank you for the info.