Using payg in turkey

[Jane44jane]

Hi I have recently gone to a payg. Can I use my phone in Turkey? And how do I top up whilst in Turkey.

thank you

[Chris_B]

@Jane44jane  You need to look at THIS as you need to also purchase a roaming pass. You can top up via the EE app, your online account 

Top up abroad

• In the EE app and go to Plans then Mobile and then select Top up
• Log in to your account, go to Home, Plans and subscriptions then Mobile and then select Top up
• Call +44 7953 966 250 and top up using a credit or debit card
• or Call 360 direct from your EE phone

[bristolian]

In order to access Turkish networks, you need to enable roaming which is done by using your phone on EE's UK network before travelling.

[XRaySpeX]

@Jane44jane : When was your SIM moved to PAYG? It takes 30 days notice to cancel a contract & before it is moved to PAYG. Had that change taken place while abroad you can't now use it at all while abroad. To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.