Top up

Mzendanene · ‎22-03-2023

Hi. Im trying to topup my sim, so i hv added £15, its saying i have a credit of £15 but i did not receive any data

XRaySpeX · ‎22-03-2023

@Mzendanene : Topping-up just adds money to your PAYG credit. It doesn't in itself buy you data directly. For that you need to buy a pack or data add-on from your credit.

Text PACK15 to 150 to buy the £15 pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎22-03-2023

@Mzendanene : Topping-up just adds money to your PAYG credit. It doesn't in itself buy you data directly. For that you need to buy a pack or data add-on from your credit.

Text PACK15 to 150 to buy the £15 pack.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP