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Not receiving rollover data

JensA15
Investigator
Investigator

‎04-03-2023 08:53 PM

In late November last year, I bought a standard £10 pack (5GB, 500 mins and unl texts with an 2.5GB boost) and received much more data than I was supposed to (around 50GB too much). At the time I thought nothing of it and I haven’t been receiving rollover data since. The first few months I had waited to see if it had reset and I had forgot about it since. However now I remembered about it and have decided to finally try do something about it.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎04-03-2023 10:02 PM

@JensA15 : Have you been buying packs over those months? You only get Rollover when you do.

What does texting ROLLOVER & AL to 150 each individually from it fully report verbatim (it is free)?

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