New card

bain4631 · ‎04-06-2024

w do, I change my card used to top up payg via 150

Steve

XRaySpeX · ‎04-06-2024

In your online MyEE: Home > Plans & Subs > Manage your cards.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎04-06-2024

In your online MyEE: Home > Plans & Subs > Manage your cards.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bain4631 · ‎05-06-2024

I went 2 plansk and subs;, it is not working at presenit

Christopher_G · ‎05-06-2024

Could you give it a try again this morning please, @bain4631?

Is it working any better?

Chris

bain4631 · ‎05-06-2024

Tried again not working

Steve

Christopher_G · ‎05-06-2024

OK, thanks for checking, @bain4631

I recommend speaking with our Mobile Care team so they can check you account from our side and help get it working for you.

Chris