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Data

rdarbyshiree7
Visitor

‎18-08-2022 07:07 PM

Hello! I'm unable to use my data on my Samsung Device in places where I'm not connected to the WiFi. I had this problem on holiday too when I ran out of data then brought more on the website. I did top up my phone yesterday and my texts and calls are working fine its just my data. I have turned my phone off and on to see if that would help and it hasn't. Is there anything else I can do for it to start working again? Thankyou. 

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XRaySpeX
EE Community Star
EE Community Star

‎18-08-2022 07:10 PM

@rdarbyshiree7 : What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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