5 pound packs

jpatrick · ‎13-03-2022

I have two sims for each of my children one I have had for a while one is new when I went to top up the new sim with a pack I found a 5 pound pack more than enough. I went to add the same pack to my older sim and the offer was not available with the cheapest being 10 pound why is this.

XRaySpeX · ‎13-03-2022

They are diff generation of Packs. In fact the newest SIMs should have the £5 pack.

You don't top-up with packs but with money. Then from this credit you buy the desired pack.

How did you try to buy the packs in each case?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

jpatrick · ‎15-03-2022

I may have worded it wrong.

One sim allows a 5 pound monthly payment for x minutes x data and x texts however the older sim only allowed a min 10 pound direct debit.

I want to know how I have both set to five pound each month

James_B · ‎15-03-2022

Hi @jpatrick,

What response to you receive if you text ALL PACKS to 150?

James

XRaySpeX · ‎15-03-2022

You don't pay for PAYG with DDs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)