Where to put the PUK code

[angee39]

Hi, my daughter has blocked the SIM on her Nokia 105 (don’t ask) anyway I have the PUK code but there are no settings for SIM that I can find, so how do I unlock it please? 

[Chris_B]

@angee39   Have a look at THIS   But you should be prompted to enter this when you start up the device instead of the sim pin code. 

[angee39]

Thanks Chris, there is no lock code on the phone so it just restarts - no option for the SIM just that it is blocked in the corner. She put random numbers in as didn’t understand what she was doing & now phone is blocked from calls etc. shall I order a new SIM?

[Leanne_T]

Hi @angee39

Thanks for posting. 

If you are unable to enter the PUK code you would need a new SIM card, please call us on 150 or 0800 079 8586 to get a replacement SIM card sent out.

Leanne 🙂