Unlock.phone

Mel0509 · ‎31-10-2023

Hi, can anyone help me unlock a huawei p30 lite please? Error message saying there's something wrong at your end. Thank you

XRaySpeX · ‎31-10-2023

@Mel0509 : You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Mel0509 · ‎31-10-2023

Yes I've tried that but it says there's an error at ee end

Leanne_T · ‎31-10-2023

Hi @Mel0509

Have you tried another network SIM card to see if the device is already unlocked?

Leanne 🙂

Mel0509 · ‎31-10-2023

Yes I tried an 02 one and it didn't work .Thanks, Mel

Leanne_T · ‎31-10-2023

Thanks for trying @Mel0509

Have you tried the unlock form using another browser after clearing all cookies and cache?

Leanne 🙂

Mel0509 · ‎31-10-2023

Hiya

I've tried it on the actual phone, on a different phone and also on an ipad
and it still says something went wrong on our end :(.

Its a Huawei p30 lite dual simplicity and the IMEI numbers are
xxxxxxxxxxxxxxxx and xxxxxxxxxxxxxxx.

Please can you investigate.

Many thanks, Melanie

Leanne_T · ‎01-11-2023

Thanks for coming back to me @Mel0509

In this case, please get in touch with our mobile care team who can get this looked into for you and help you get the device unlocked.

Leanne 🙂