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Not Received Free Beats Flex

coreydonohoe
Visitor

‎08-01-2022 06:37 PM

Hi all,

 

I ordered a new SIMO plan in November of 2021, and when I ordered it, the order page said Comes with Beats Flex on us. 

 

FYI, the SIMO plan was £25/month for UNL data, mins and texts.

 

Not sure who to contact with regards to this. I’m not particularly bothered about it either (hence the community post and not a phone call), they’d just be a nice-to-have, and in no way a must-have.

 

Thanks for your help - have a great weekend.

0 Helpful
1 REPLY 1
Northerner
Grand Master
Grand Master

‎08-01-2022 10:01 PM

Hi @coreydonohoe 

 

If these were not received then you'll need to speak to EE CS on 150.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.