Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

5g

Eliotbarnes
Visitor

‎29-04-2022 09:42 PM

What is the difference? 

0 Helpful
2 REPLIES 2
Schockwave
Community Hero
Community Hero

‎29-04-2022 09:47 PM

Hello @Eliotbarnes ,

 

Welcome to the community,

 

What is the difference between 4G and 5G? If that is your question, 5G is faster, but you do need to make sure that you have a 5G enabled phone, older phones do not have 5G, they only have 4G, that may include some of the newer phones too. Also, if your SIM card is old, that would be several years old, then you would need to have a replacement SIM card. Hope this answers your question.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
Northerner
Grand Master
Grand Master

‎30-04-2022 07:38 AM

Hi @Eliotbarnes 

 

When it works (you're in a good area) it works well and data is fast. If you're not in a good signal area it is poor and data is slow from my experience.

 

Most if not all EE contracts are 5G now.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.